Privacy policy

When you use our contact form, we collect the details you give us:

• your name and email address
• your phone number, company, and role, if you provide them
• the area you need help with and your message

When you browse the site, we also collect general usage information such as pages visited, approximate location, device, and browser type through Google Analytics. Our server briefly processes your IP address to protect the contact form from spam and abuse.

We use your information to:

• respond to your enquiry and discuss how we can help
• keep a record of our conversations with you
• understand how the website is used so we can improve it
• protect the website from spam, fraud, and misuse

We don't sell your personal information, and we won't add you to a marketing list without your permission.

We use a small number of trusted service providers to run this website. They process information on our behalf only:

• Resend, which delivers contact form submissions to our inbox
• Google Analytics, which measures website usage
• Google reCAPTCHA, which helps tell people apart from automated spam
• DigitalOcean, which hosts this website

Some of these providers store or process data outside Australia, including in the United States. We choose providers that maintain recognised security and privacy practices.

Google Analytics and reCAPTCHA use cookies and similar technologies. You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on. Blocking reCAPTCHA may prevent the contact form from working; you can always email us instead.

We keep enquiry details only as long as we need them to respond to you and manage any ongoing relationship, then delete them. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including encrypted connections (HTTPS) and limited access to our systems.

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing contact@evospheresolutions.com.au. We'll respond within 30 days.

If you have a concern about how we've handled your information, please contact us first so we can try to resolve it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner.

For any privacy question, email contact@evospheresolutions.com.au. We may update this policy from time to time; the date at the top shows when it last changed.